Resources for Mentors
Some really great general campus resources for your mentees are:
- ask.ucr.edu - Student Resource Hub
- The AskUCR website is a one-stop-shop for undergraduates for all campus resources.
- Find ScottyBot - the 24/7 chatbot that will answer questions for:
- Registrar's Office (transcripts, diplomas, registration, yearly academic calendar)
- Student Business Services (billing assistance, payment options, and loan assistance)
- Financial Aid (grants, loans, scholarships, and financial wellness)
- Housing (Housing and Residential Life)
- Undergraduate Education
- keeplearning.ucr.edu - Strategies for Success in Online Learning
What to do when your student is facing an issue that you think is serious?
Next, send us an Insight Flag when a mentee is experiencing a serious challenge, such as housing insecurity, academics, or financial stress.
- If you are sending us a flag to let us know about an issue that you need assistance with, please put REQUIRES ASSISTANCE on your flag, and we will respond to your flag.
- If you are just letting us know about an issue your student is having that you have sent them resources for, then please put INFORMATIONAL FLAG on your flag.
If you do not need to flag an issue, then make sure you are at least logging some of your conversations so we know about the kinds of topics that you are having conversations with your mentee(s) about. We never see any direct conversations you have with your mentee(s), so your privacy is assured.
Additional Campus Resources:
- Quick Guide to Remote Learning
- Online Study Skills
- Time Management
- Online Study Guide
- Goal Setting
- Health and Wellness
Additional Resources from Mentor Collective:
Thank You Message from the Chancellor!
If your mentee is concerned with Academic Issues:
The first line of defense for a mentee who is having academic struggles is their academic advisor. Guide your mentee to the ask.ucr.edu website for contact information for advising offices for each college or school. This is also a great place to send undeclared students who would like to explore different degrees on campus.
Academic Resource Center
The Academic Resource Center offers great resources to assist students academically including:
- Supplemental Instruction for a variety of UCR courses
- Reading and writing support
- Assistance/Coaching/and Encouragement (ACE).
College Support Services
Most of the UCR colleges and schools have their own student support services and peer mentor groups. Refer your mentee to the ask.ucr.edu website for college-specific information.
Online learning support
For tips and tricks on online learning, refer your mentee(s) to the Keep Learning website.
For any mentees who need some form of accommodations for their courses, the Student Disability Resource Center provides a wide range of services to support students at UCR.
Housing Academic Resources
If your mentee lives on campus, UCR Housing provides a range of academic support services for residents including:
- Student Housing Academic Resource Center
- Academic programs and workshops
- Faculty in residence
- In-hall studying and tutoring groups.
We also recommend that students get involved in a student organization that matches their interests. Finding a group of other students on campus with their same interests can be inspiring and can lead to study groups and increased motivation and support for their academic career, not to mention making connections is crucial during this extended period of social isolation for us all.
Additionally, studies have shown that students who are engaged on campus outside of their coursework have higher GPAs, have a better sense of connection to their school, are more likely to make relationships with faculty leading to higher quality letters of recommendation, and an overall better attitude towards their academic progress that lasts into their careers. It’s never too early for students to start investigating and planning the types of activities they want to get involved in, such as:
If your mentee if concerned with Health & Wellness Issues
If your student is in crisis
If your mentee is having a medical emergency, please have them call 911 immediately.
If your mentee is in crisis but is not having a medical emergency, please refer them to Counseling and Psychological Services (CAPS).
Counseling and Psychological Services (CAPS) also offers students the following mental health services:
- Individual and group psychotherapy
- Psychiatric services
- Workshops and programs on stress management, meditation, and relaxation
- Additional resources on mental health and resiliency for your mentees
- Resources for mentors in dealing with students in crisis
Student Recreation Center
The Student Rec Center (SRC) provides resources and tools for UCR students to maintain their health and wellness. Even though the SRC is closed, they are providing students with many of their resources in an online environment such as their exercise and nutrition classes.
- The Well
Basic Needs provides resources for food and housing assistance including:
- R'Pantry -Any student experiencing food insecurity can access R'Pantry via an appointment by clicking here: https://rpantry.youcanbook.me/or get individualized help by sending an email to firstname.lastname@example.org for an appointment.
- CalFresh - provides qualifying students with up to $204 a month to buy healthy, nutritious foods. Find out if you qualify and how to apply.
- A full listing of other CA and Riverside food resources.
- Emergency funds for a financial, housing or food crisis.
Student Affairs Case Management
Meet with trained case managers who connect students to the resources they need. Case managers are the path-clearers and problem-solvers for UCR students dealing with mental health, academic, relationship, food insecurity, and other stressful crises.
Student Health Services
UCR Student Health Services is still providing students health care to meet their needs even though campus is closed at this time. Student Health Services provides high quality, accessible and comprehensive medical care to students, with a focus on multidisciplinary services, health education and prevention.
Send your mentee here for information on Covid testing, health care services, dental care, and pharmaceutical needs.
- Covid-19 Resources
If your mentee is concerned with Financial Issues
Financial Aid (grants, scholarships, loans)
Financial Aid website – Your mentee can get information on obtaining grants, scholarships, and loans. Even if your mentee thinks they aren’t eligible for anything, they should still reach out to the financial aid team to discuss their situation.
There are also emergency funding sources at UCR that might be able to help your mentee out.
- Financial Wellness program
The Well (Basic Needs)
The Well is a great resource for basic needs assistance. They run the R’Pantry and have additional resources on housing or transportation needs. Students can also make appointments with one of the Well’s Certified Peer Health Educators to get tips and find resources related to well-being.
Counseling and Psychological Services (CAPS)
One last place to consider as a resource for your mentee would be CAPS. Being financially vulnerable in addition to being socially isolated can be stressful for anyone, and your mentee might benefit from talking with one of the counselors.
Students now have access to a loaner device program called Loan2Learn (L2L). UC Riverside has launched the L2L Program for students in need of off-campus access to a learning device. Any student who does not have off-campus access to a device that supports remote teaching and learning—such as a laptop, desktop, or tablet—is asked to apply to the L2L Program.
If you believe you qualify, please fill out the UCR Loan2Learn Application Form.