• Academic Resource Center

  For academic support, students are encouraged to visit the ARC, a hub supporting students at all skill levels, in all stages of their undergraduate careers. The ARC offers: Tutoring, Supplemental Instruction, Study Skills Workshops, and Peer-Mentoring. Visit arc.ucr.edu or call 951-827-3721 for more information about hours, location and the schedule of services.

• UCR Library

  We are here to help! The UCR Library website provides access to many resources, including UC Library Search, Databases, and Getting Started With… Subject Guides. For individualized help with choosing a topic, finding sources, or developing your search strategy, use our 24/7 live chat with a librarian, visit the Rivera or Orbach Library support desks, or schedule a library research help session. Sessions are available in person, on Zoom, by phone, or through email.

• ITS Help and Student Technology Support

  ITS Student Technology Services supports 9 student computer labs, including 7 public labs and 2 nonpublic labs, with approximately 293 public lab hours per week (with reduced hours during breaks and summer) available for academic use by all UCR students.

  Whether you need a machine to work on your paper, need to use specialized software required by your class, assistance with your R'Mail or Canvas accounts, getting on the network, or any other services used by UCR students, contact Bearhelp@ucr.edu.

• Resident Services

  The Resident Services Office (RSO) helps communicate about the campus community, the facilities available to you on campus, and the surrounding areas, as well as maps and directions about the locations of particular buildings and services. They offer move-in and move-out information, equipment checkout, mail distribution, parking access, and respond to maintenance and housekeeping requests.

• Dining

  The Dining Services website provides information about where to eat on campus. There are two residential dining locations on campus as well as several locations to order or pick up meals or snacks.  This is also where you would sign up for dining plans, or order catering for your student organizations.

Health, Well-being & Safety (HWS) Overview 

Health, Well-being & Safety (HWS) is a newly created division made up of nine departments dedicated to listening, supporting, and providing UC Riverside students with helpful resources and services for your overall safety and well-being.                                                                                                                                          

Email: studentwellbeing@ucr.edu

Contact Person:  Dr. Shalaurey Jones-Consalvo

Instagram: @ucrhws

Mental Health Resources

• Counseling and Psychological Services (CAPS) (Therapy Treatment)

  CAPS provides a range of services and outreach meant to promote mental health, emotional resilience, and well-being throughout the campus community.  These services are FREE and Confidential to all registered UCR students, and provided by a diverse and multicultural staff dedicated to you!

  Email: counseling@ucr.edu (for non-urgent, non-confidential questions)

  Phone Number: Please do not hesitate to call the CAPS front desk at 951-827-5531, option 2 for scheduling needs. If you need to speak to a 24/7 Crisis Counselor immediately, please call 951-UCR-TALK or 951-827-5531, option 1. 

  Address: Student Health and Counseling Center (Building 834), 2nd floor 388 W Linden Street Riverside CA 92507

  Instagram: @UCR_CAPS

• Case Management (Crisis)

  Case management is UCR’s primary resource navigator on-campus. They provide non-clinical, professional, case management services to the UCR community. Our staff helps students to prioritize needs, problem solve, navigate complex university processes, discuss options, develop strategies, and refer students to on- and off-campus resources. Additionally, they provide support for Respondents who are involved in Title IX Investigations., consult and support faculty and staff with their concerns about distressed and distressing students. 

  Email: casemanager@ucr.edu

  Phone Number: 951-827-5000

  Address: Student Health and Counseling Center (bldg 834), 2nd floor 388 W Linden Street Riverside CA 92507

  Instagram: @casemanager_ucr

• The Well (Health Promotion and Education)

  The Well is UCR’s health promotion and education department and provides Highlanders with training, resources, skill building opportunities, and programming for a variety of topics including mental health, substance use, sexual health, physical activity, nutrition, and general well-being by professional and certified peer health educators. Through The Well’s Grab N Go service, students can grab FREE health-promoting supplies on-demand. In addition, peer health coaching, online training and assessments are available to all UCR students for FREE. The Well integrates health promotion through campus-wide policies, outreach, marketing campaigns, collaborations, and events. 

  Email: thewell@ucr.edu

  Phone Number: (951) 827-9355

  Address:  248 Highlander Union Building, Riverside, CA 92521

  Instagram: @thewellucr

• SWIFT (Crisis)

  Coming Soon! Student Well-being, Intervention, and Follow-up Team (SWIFT) is a newly created department focused on mental health crisis response and intervention.  SWIFT will consist of licensed clinicians who will respond with Campus Safety Responders (non-sworn unarmed safety professionals) to support Highlanders in crisis. SWIFT will provide on-campus mobile crisis response and mental health support after hours.

  Note: SWIFT is not an ambulance or emergency service.

  For more information or to request non urgent assistance regarding access to services and outreach opportunities, email swift-hws@ucr.edu.

  Email: swift-hws@ucr.edu

  Phone Number: 951-827-6721 (General Reception line)

  Contact Person for more information: Gabriella Wilkins

  Address: Student Health and Counseling Center (Bldg 834), 2nd floor 388 W Linden Street Riverside CA 92507

• The Red Folder

  If you [or another student] is in crisis. Please review the Red Folder for a quick guide on crisis consult. If the situation is a life-threatening emergency, call 9-1-1 or go to your nearest hospital emergency room.

Medical Services

• Student Health Services (SHS)

  SHS is your campus stop for your medical and health care needs. They offer on-campus primary care, lab, pharmacy, and psychiatric services, as well as manage the UC Student Health Insurance Plan (UC SHIP).  Through them you can fill prescriptions, get referrals for off-campus specialists, and attend health-related workshops and events! 

  Email: health@ucr.edu

  Phone Number: (951) 827-3031, 24-Hour Nurse Line: (877) 351-3457

  Address: Student Health and Counseling Center (Bldg 834), 1st floor 388 W Linden Street Riverside CA 92507

  Contact Person: Cynthia Anderson can provide resources

  Instagram: @ucr_studenthealth

Support Resources and Advocacy

• Basic Needs

  If you or someone you know are in need of food or housing support, you can find help at the Basic Needs office.  Once connected, you may be eligible for money to buy groceries, apply for economic relief through the ECRT program, or get help with housing resources by meeting with our housing specialist. If you are in need of immediate food assistance, please visit the R'Pantry in-person (3rd Floor, Hub) or online at basicneeds.ucr.edu/rpantry. The website provides up-to-date information about the R’Pantry schedule on Facebook and Instagram, as well as appointments.

  Email: basicneeds@ucr.edu

  Phone Number: 951-827-3663

  Address: HUB 346, 900 University Ave., Riverside, CA 92521

  Instagram: @ucrbasicneeds

• Sexual & Relationship Violence Support

  The University of California is committed to fostering a safe and healthy learning environment. Title IX and university policy prohibit discrimination on the basis of sex — including sexual harassment, relationship violence, sexual assault, and stalking. We know that sexual violence can undermine students’ academic success, and we encourage students who have experienced sexual/relationship violence to connect with someone about their experience, so they can get the support they need.

• UC specific toolkit for serving undocumented students
  • Frequently Asked Questions for University Employees About Possible Immigration Enforcement on University Property
  • Statement of Principles in Support of Undocumented Members of the UC Community
  • Policies Applying to the Disclosure of Information From Student Records – PACAOS 130

Confidential Resources

• CARE

  CARE (Campus Advocacy, Resources & Education) is a Confidential intervention and prevention support program committed to ending sexual violence at UC Riverside. We seek to unite, inspire and cultivate a community culture of care by providing direct advocacy, resources and prevention educational programming related to issues of sexual assault, relationship violence and stalking to students, staff, faculty and UCR affiliates.  

  Interested in learning about CARE? Access several self-help resources developed to support your individual needs.

  Email: advocate@ucr.edu

  Phone Number: (951) 827-6225

  Address: HUB 377, 900 University Ave, Riverside, CA 92521

  Instagram: @UCRCARE

• CAPS

  Reach safe & confidential advocacy, support, and counseling through CAPS 24 hours a day.

• Off Campus Resources

  Riverside Area Rape Crisis Center (24/7): (951) 686-7273 or visit rarcc.org/ (OFF Campus)

  Alternatives to Domestic Violence: (800) 339-7233 or visit alternativestodv.org/ (OFF Campus)

Reporting Options 

• Title IX Resources

  For any concerns regarding gender-based discrimination, sexual harassment, sexual misconduct, stalking, or intimate partner violence, the University offers a variety of resources, including advocates on-call 24/7, counseling services, mutual no contact orders, scheduling adjustments, and disciplinary sanctions against the perpetrator. Please see the Title IX website for more information. They can be reached at (951)827-7070. You can also file a report.

• Emergency Resources

  UCR Police & Campus Safety

  UCR Police & Campus Safety Department supports Highlanders by providing professional service to the community, while partnering with students, staff and faculty to build a safe, inclusive and empowering community through prevention, intervention, education & efficacy.  They also provide Crime Prevention Training, Outreach & Education Services.  

  Email: ucpdgeneralmail@ucr.edu

  Phone Numbers: EMERGENCY: 911, UCR Police Dept. Non-Emergency Phone: (951) 827-5222

  Address: 3500 Canyon Crest Drive, Riverside, CA 92521

  Instagram: @ucrpolicedept

Other

• Adjustments for Pregnancy/Childbirth Related Issues

  Should you need modifications or adjustments to your course requirements because of documented pregnancy-related or childbirth-related issues, please contact me as soon as possible to discuss your options. Generally, modifications will be made where medically necessary and similar in scope to accommodations based on temporary disability.  Learn more about the rights of pregnant and parenting students by consulting the Office of Diversity, Equity, and Inclusion.

  This list of resources has been adapted from UCR's XCITE Syllabus Template as well as resources available across campus